FAQ

Concierge physical therapy provides personalized, one-on-one care delivered directly to you—whether at your home, workplace, or another preferred location. 

By delivering care directly to you, concierge physical therapy removes unnecessary barriers to treatment while providing focused, one-on-one care from an experienced Doctor of Physical Therapy.

Services are provided throughout Western New York, including:

-Buffalo

-Amherst

-Williamsville 

-Clarence

-Hamburg

-Orchard Park

-East Aurora

-Elma

-Colden

-Wales

-West Falls

-Holland 

- and surrounding communities

If you are unsure whether your location is within the service area, please feel free to reach out.

Care is provided for a wide range of musculoskeletal conditions, including:

-Neck pain

-Low back pain

-Sciatica

-Sports injuries

-Post-surgical rehabilitation

-Chronic pain conditions

-Movement and mobility limitations

Treatment plans are always tailored to each individual’s goals and needs.

Your initial session includes a comprehensive evaluation and treatment.

This typically involves:

-A detailed discussion of your symptoms and history

-Movement and mechanical assessment

-Identification of the underlying cause of pain or dysfunction

-Hands-on treatment and guided exercises

-A personalized plan for recovery

Many patients notice changes in their symptoms during the first visit.

Visits generally last about 60 minutes. Each session is one-on-one and focused entirely on your care.

This practice operates on a direct-pay model, which allows for longer visits, individualized care, and flexible scheduling.

While insurance is not billed directly, many patients are able to use FSA or HSA accounts for reimbursement. Upon request, documentation can be provided for potential out-of-network insurance reimbursement.

Comfortable clothing that allows you to move easily is recommended. Athletic clothing or loose-fitting attire usually works best depending on the area being treated.

No special equipment is required for your appointment. Treatment and exercises can typically be performed using your home environment and simple movements. If you already have equipment available, we can certainly incorporate it into your program. When needed, I will also bring any equipment that may be helpful for your treatment.

The number of visits varies depending on the condition and individual goals. Some patients experience significant improvement within just a few sessions, while others benefit from a longer rehabilitation plan.

Your treatment plan will be discussed clearly during the initial evaluation.

Appointments can be requested through the Book Now page or by contacting the practice directly. You will receive a response within one business day to confirm availability and scheduling details.

Yes. Care is provided for both competitive athletes and active individuals looking to recover from injury, improve performance, or prevent future issues.

A referral is not required to begin physical therapy. Treatment beyond 10 visits or 30 days, whichever comes first, does require a physician script in New York State for continuation of care.

Concierge physical therapy provides fully individualized, one-on-one care delivered directly to you. Unlike many traditional clinics where therapists may see multiple patients at once, every session is focused entirely on your evaluation, treatment, and progress.

This approach allows for more thorough assessments, personalized treatment, and efficient recovery.

Concierge physical therapy is ideal for individuals who value personalized care, convenience, and expert guidance. Many patients choose this model because it eliminates travel, waiting rooms, and rushed appointments.

It works particularly well for busy professionals, athletes, individuals recovering from surgery, and those managing ongoing pain or mobility concerns.

Yes. All visits are conducted with the highest level of professionalism, discretion, and respect for your space. Sessions are focused on your comfort, safety, and clinical needs while maintaining a professional healthcare environment.

Care is guided by advanced training in Mechanical Diagnosis & Therapy (MDT), an internationally recognized system developed through the McKenzie Institute. This approach focuses on identifying the root cause of pain and empowering patients with strategies to manage and prevent future issues.

Combined with one-on-one concierge care, this allows for highly focused and efficient treatment.

The first step is scheduling an initial evaluation. During this visit, we will perform a comprehensive assessment, begin treatment, and create a clear plan tailored to your goals.

You can request an appointment through the Book Now page or contact us directly.

We are honored to support active duty military members and veterans. Please inquire about discounted rates when scheduling your visit.